Privacy Policy
PRIVACY POLICY
This Privacy Policy explains how Dampfi uses your information and keeps it secure when you visit the Dampfi website. Dampfi is committed to protecting your privacy. If we ask you to provide information that can identify you when using this website, you can be sure it will only be used in accordance with this Privacy Policy. Dampfi may update this policy from time to time by changing this page. You should check this page occasionally to make sure you’re happy with any changes.
What we collect
We collect the following information:
- Name
- Contact information, including your email address
- Demographic information such as postcode, preferences and interests
- Other relevant information for customer surveys and/or offers
What we do with the information we receive:
We need this information to understand your needs and provide you with a better service, in particular for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services
- We may send promotional emails from time to time about new products, special offers or other information we think you may find interesting.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or post. We may use the information to tailor the website to your interests.
Security
We are committed to ensuring that your information is secure with us. To prevent unauthorised access or disclosure, we have put suitable physical, electronic and managerial procedures in place to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file that asks for permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operations to your needs, likes and dislikes.
We use traffic log cookies to identify which pages are being visited. This helps us analyse data about web page traffic and adapt our website to customer needs. We only use this information for statistical purposes, after which the data is removed from the system.
Overall, cookies help us provide you with a better website by allowing us to monitor which pages you find useful and which you don’t. A cookie does not give us access to your computer in any way or collect any information about you other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites with information you may find interesting. However, once you use these links and leave our website, please note that we have no control over those other websites. Therefore, we cannot guarantee the protection and confidentiality of any information you provide while visiting such websites, as these websites are not governed by this Privacy Policy. You should exercise caution and read the privacy policy on the external website.
Controlling your personal information
You can choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a field on the website, look for the box you can click to indicate that you do not want the information to be used for direct marketing purposes.
- If you have previously agreed that we may use your personal data for direct marketing purposes, you can change your mind at any time by writing to us or emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your explicit consent or are required to do so by law. We may use your personal information to send you promotional information from third parties that we think you may find interesting, if you wish.
You may request details of the personal information we hold about you under the Data Protection Act 1998. A small fee will be charged. If you would like a copy of the detailed information we hold about you, please write to us.
If you believe that any information we hold about you is incorrect or incomplete, please email us as soon as possible at the address above. We will correct any information we find to be incorrect or incomplete as soon as possible.
List of all cookies we collect
The table below lists all cookies we collect and the information they contain.
| Cookie name | Cookie description |
|---|---|
| CART | Links you to your shopping cart. |
| CATEGORY_INFO | Stores category information on the page, allowing pages to display more quickly. |
| COMPARE | The items in your product comparison list. |
| CURRENCY | Your preferred currency. |
| CUSTOMER | An encrypted version of your customer ID in the store. |
| CUSTOMER_AUTH | Indicates whether you are currently logged in to the store. |
| CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
| CUSTOMER_SEGMENT_IDS | Stores the customer segment ID. |
| EXTERNAL_NO_CACHE | A flag indicating whether caching is disabled. |
| FRONTEND | Your session ID on the server. |
| GUEST-VIEW | Allows guests to edit their orders. |
| LAST_CATEGORY | The last category you visited. |
| LAST_PRODUCT | The most recent product you viewed. |
| NEWMESSAGE | Indicates whether a new message has been received. |
| NO_CACHE | Indicates whether caching is allowed. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history, if you have requested it from the site. |
| POLL | The ID of any polls you have recently voted in. |
| POLLN | Information about the polls you have voted in. |
| RECENTLYCOMPARED | The items you have recently compared. |
| STF | Information about products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether you have allowed cookies to be used. |
| VIEWED_PRODUCT_IDS | The products you have recently viewed. |
| WISHLIST | An encrypted list of products added to your wishlist. |
| WISHLIST_CNT | The number of items in your wishlist. |